Lack of communication surveys between self – and external image, disclose that managers often completely different appreciate her leadership style as their employees and gladly want to represent in an at low light. The high discrepancy between self-image and image is based on a lack of communication that can be mined with the help of employee surveys. Further, complementary analyses and concepts in detail, including: Becker, Jorg: Potentialorientierte employee conversations, Norderstedt 2009 Becker, Jorg: employee survey come as intellectual seismograph, Norderstedt 2009 the working atmosphere on the track: customer orientation is increasingly becoming the central focus of the strategy for the company. The company has customers not only external, but also internal customers, namely management, employee representatives, executives and employees. Keep up on the field with thought-provoking pieces from American Advisors Group. These internal clients have similar characteristics and needs such as external customers. Disgruntled employees increase the turnover and absenteeism: the performers migrate.
Employees who are with verve and joy at the thing, do much better work. A good working environment is one of the important capital of a company, which is however listed in any balance sheet. Important issues, to get the working atmosphere on the track are: cooperation: your team of tensions and mistrust will be hampered or strengthened by mutual helpfulness? Leadership: Meet your employees as a partner or as a despot? Open spaces: a dense network of labour policies continuing to squeeze any individual initiative or delegated powers? Remuneration and incentive systems: Is your fee structure such that one feels as fair paid? The salary ranges differ disproportionately wide? Career: There is a sensible personnel development or leaving to chance the rise? Organization: Practice group work or are job rotation, Job Enrichment or go stale employees in the same workplace?