Contact Center

This market He is dead, but we refuse to bury him, because it is what we hacer. Mass marketing continues and will continue forever. But the difference will be marked by the individualization of the relationship with customers. Today’s niche is the individual. To do so we must implement strategies of relationship marketing, which is now within the reach of any company large or medium-sized, even small, thanks to the new technologies of information, efficiently and intelligently managing the databases of customers, from a system of interactive contact. In other words, from a modern Contact Center or contact center. Why if it lacks Call center, the client will be exposed to widespread treatment. Save in the exceptional case that the officer on duty, identify, learn, recognize, differentiate and interact intelligently, the relationship will be impersonal. A contact center doesn’t have to be a large Department with hundreds of booths, or a costly outsourcing. In fact if your database to work small, enough with the exclusive dedication of a single person, supported by integrated, and possibly with a simple excel sheet with a computer and a phone. The important thing in this case is the strategy. Before technology strategy. Now that if your database is several hundreds or thousands of records and clients at the same time have different options and do multiple transactions in periods relatively short, since it must rely on multiple tools to the modern Call and Contact centers offer today. Apply the CRM and one-to-one marketing strategies, is an obligation of every company that wants to survive in today’s competitive market. Increasingly clients are more demanding and want to be served in a timely, agile, personalized and intelligent. This may be the reason why the contact center industry has developed in a vertiginous way. 72% Of American companies use the system either internal or via outsourcing. In United States 11 billion equivalent to 6 people. 1% of the population economically active, working in call and contact systems centers. 23 They already operate in Mexico. 000 centres and in Bogota, approximately 300 companies already have their own system. WHERE YOU START CRM FROM A CONTACT CENTER? This is the question that most often make me as a consultant for the implementation of contact centers. As all innovative project, a system of contact center generates opposition within the Organization: the fear of change. The general manager is often the interested because he has heard, he has seen or studied the subject. The marketing division, except for companies consolidated with clear addressing toward marketing, tends to oppose because he doesn’t believe in the program. The truth is that fear comes from ignorance about the CRM. Once embarked on the road, it is precisely the marketing department, the main driver. Indeed, he is responsible for the strategic, processes and mechanisms to implement with the new tool. Shortly after, the marketing division can not live without the contact center. Other opposition comes from sales: we are to be replaced by machines. Is He sometimes opposed the systems Department. And obviously the principal comes from the financial, which does not understand for what they are going to spend so much money. I have visited hundreds of companies of the Mainland to promote the implementation of the Center d President of Metta Consulting Group S. Consultant in CRM.

Earn Money With Paid Surveys

Are paid surveys? Paid surveys exist, and as a result is that many people are living from filling out surveys. Many people think that paid surveys do not exist, that they are a scam, or that there are very few to win a lot of money, that I say? They are partly right. What I mean with this is that there are so many cases on the internet, there are people who try to make others think that the paid surveys do not exist so they can monopolize the entire market, there are people trying to make others think that online surveys are a scam, but the truth about these people is that they have never tried to fill even a survey. Simply once told him that they were a scam, and now they repeat it as if it were law. Finally, are those who say they are very few surveys that need to win a lot of money, and they are partly right, but later in this article I will explain a little how to solve that problem. If you would like work paid surveys? The process of the paid surveys is simple once you have someone that you provide online surveys. You go to your control panel where you will see a good number of surveys, and the side you will see how much pay to complete each survey. You choose which you want to populate, and after you are done filling it you send the amount promised to your account. As I said it is a very simple process, it is something that anyone who has and knows how to use a computer can do from the comfort of your home and as long as you want. Remember that the best work from home is the freedom that this provides.Fill out these surveys do not take long, and most try to varied subjects that either you can respond, you know or don’t know about the topic.Most surveys do not require write nothing, most are simply to mark with the mouse and can give real data how to choose not to give them. Everything is your decision. How much you can earn with the surveys paid and how long take to do it? The amount you get paid per survey vary depending on who is doing the survey and on it is the survey, but on average you pay between 5 and 15 dollars per survey.On average you take 5 to 10 minutes to complete a survey. As you can see if you’re a dedicated person you get to make lots of money with this system. I’m doing!It is an excellent system with which you yourself are that puts the limit to your income. For example, if you are looking for is to win 50 dollars per day nothing more it would take you an hour or two of work to much. Remove your calculations and look at the money that can be made by the internet.I am personally very ambitious, so I try to get the most out of paid surveys, so, my earnings are growing increasingly. Articles of interest all about paid surveys surveys paid 5/5 all 4.