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Training and further education institution provides wide range of staff and external participants / modern teaching / training for airport security Essen. The training and further education institution of the KoTTER of Group of companies in the KoTTER Academy, celebrates its tenth anniversary. Specifically, the increasing safety requirements, but also the diverse individual customer requirements in the areas of security (security services and technology, money & evaluation services), cleaning (industrial cleaning, etc.) and personal service (such as temporary work for industrial and commercial professions) make indispensable a targeted education and training. The methodical didactic concepts are tailored to the specific teaching and learning groups. The training be carried out using state of the art testing and training software. The education includes a wide range of performance today. As the nationwide active Kal assumes Academy for example the training of air security assistants, among others at Dusseldorf Airport on behalf of the Federal Ministry of the Interior and the Federal Police for the passenger and baggage checks (in accordance with 5 air security law) are responsible. More training programmes are about the training to the proven protection and security force or the master for protection and security. However, the education and training aims not only to its own forces. Rather companies or public bodies rely also on the deals, to make train employees, for example, in Deeskalations – intervention techniques or fire and building evacuation. Just these special offers gain increasing importance. In addition to the relevance of their own company, the educational institution gave important impulses for the security industry. Examples are the education professions introduced in recent years as a worker for protection and security (three-year training) or to the service force for safety and security (two year program), which was involved in the KoTTER leading Academy. Together with the KoTTER saved personal service in addition the training logistics on the way brought to the Assistant. Will qualify for the sectors of logistics and trade candidates including with material handling, picking, goods as well as use of special transport equipment and materials familiar. They are also trained in labour and environmental protection. It remains not only in theory: apply the knowledge in an internship, which will be completed with companies in the region. The Academy is recognized as a security specialist school by the Federal Association of German guard and security company (BDWS) and has the certification as vocational education and training according to AZWV (recognition and approval regulation training). So continue to partner for the implementation of Government-sponsored training Academy is the Kal. For KoTTER services the Academy’s birthday is a double anniversary: the group itself celebrates its 75th anniversary this year. Contact: 0201/2788-388; E-Mail:;

Reorganization as GmbH with new Managing Director Rainer Colignon in response to strong growth with the spatial and organisational change for renowned organisers of safety, outdoor and survival training responds to the demand after his events. The aim is a greater market presence, the expansion of the range and optimal coverage of the entire national territory with events and actions. We can much more flexible respond to requests from companies from all over Germany, Austria and the Switzerland through the reorganization and the magnification of the team, acting in different direction and be close to our customers”, explains PAS TEAM founder and head coach Joachim von Hippel. Of course remains the site with its event areas in Bad Kissingen Munnerstadt and boars still exist, there are but also more locations planned nationwide and in the neighbouring countries, where we realistically stage our safety training and the outdoor and team training by not so far existing geographical conditions richer action can make.” The PAS TEAM founded in the year 2003, specializes working in war zones and crisis areas, as well as on Manager training, inter alia on the preparation by journalists, aid organizations and employees of international of companies. Also include outdoor and survival events for individuals, groups, and children to the Repertoire of the company, which focuses on the experience of nature, the proper handling of natural resources and the cooperation within the team. The PAS TEAM emerged reports on television, radio and newspapers, as well as by the professionalism of the trainer team due to his notoriety through a variety as one of the most prestigious in its field. I look forward to lift the company through the expansion of the presence, of the team, the services and the geographical coverage to the next level”, says Rainer Colignon, Managing Director of PAS-TEAM GmbH. About PAS-TEAM GmbH POWER, ACTION and SURVIVAL – this Terms have an important meaning for the PAS TEAM: POWER stands for the will, the power and the methodical possibilities of the training team, to convey the contents of the training. ACTION is for the training of the seminar participants, in which there are no idle periods, but skills are taught by experience-oriented education. SURVIVAL is survival in nature; the course participant is prepared optimally on his responsibilities in life and in work. “Because survival in nature” means to learn from nature for life. The PAS TEAM includes risk assessment training, outdoor training and events and incentives, which are individually assembled according to need. The trainer of established 2003 PAS TEAM are active and former Sergeant and officers of the Bundeswehr and the NATO forces. They all come from associations of elite units and details and were and are used in leading positions and responsibilities in crisis and war-torn areas. Every coach has many years Experience, one or more courses of lone national or international passed and has a pedagogical education. Contact: PAS-TEAM GmbH at the sunken road 17-19 D-56368 Katzenelnbogen phone: + 49 (0) 64 86 / 91 41 – 15 fax: + 49 (0) 64 86 / 91 41 – 70 contact: Joachim von Hippel mobile: + 49 (0) 175 / 6 71 14 66 E-Mail: Web:

Search for novel – author look the people in the mouth the writer is Gabriele von Holbach back on the flea markets of the region of Rhineland-Palatinate/Saarland road. After her debut novel in the Villa is los hell”, was well received, a sequel should now appear. Already, the author visited the flea markets in 2005, to conduct research for her debut novel. She brought her former experiences in amusing way to paper. On many wish it is now working on a sequel. Now, the popular author is active again as a flea market vendor. Her blue base Cape with the ASV label, has become a distinctive mark. Many buyers come from far away, to buy the popular author. This time she brings used women’s clothing among the people. As always, the proceeds go to kindergartens. The next trip to the flea market life will take place on Saturday, June 5th. Selected has the flea market “at the salt flats” in bad Durkheim himself this time. We can their experiences in their next Read novel. You might also find yourself in this novel. Henrik Buchwald

PIDAS is also service partner of HP, IBM and T-systems. Currently, 90,000 users in the ongoing projects will be supported by the company. The three strategic business areas are the areas of consulting, solutions and managed services. The consulting focuses on the advice of service organizations and helps enterprises to focus consistently on the needs of their customers. Here, PIDAS supports its clients in all areas of customer care, CRM, CEM and IT service management. The solutions division designs, implements and integrates intelligent best-practice software total solutions to the technical support service organizations. This applies especially to the best possible streamlining and automation of service processes. PIDAS offers a wide range of sector-neutral IT services with its managed services. The experts build and operate IT infrastructure both Central and decentralized. For global and national customers the company provides its service desk services across countries in 7 x 24-hour operation in different languages. The theoretical basis for CEM and customer care develop strategies and implement sustainable, is the customer care concept. It is a framework for the development of customer-centered, effective, and efficient service organizations. With the customer care concept, businesses can intelligently address the external and internal challenges with new service models and significantly increase thereby customer loyalty and sales performance and service efficiency and employee loyalty. Our current projects are based on the customer care concept 2.0, a development of the original concept. This is also apparent is that we are always working to adapt our concepts and solutions to market needs”, Werner Hoppler, Chief Executive Officer at PIDAS added. This permanent “Willingness to learn and the consistent focus on customer needs is an integral part of our philosophy and at the same time one of the most important messages we give our customers with on the way if we reorient their service strategies.” About PIDAS: PIDAS is a service company specialized in the field of customer service environment on the development, optimization and operation of service organizations in the business and IT. The company with offices in Basel, Graz, Stuttgart, Vienna and Zurich was around 280 staff in 1987 as a wholly-owned subsidiary of POLYDATA group in Zurich founded in in German-speaking of Europe. We incorporate the elements of strategy, people, organization, and technology in our solutions and use in our projects on our customer care concept. The PIDAS covers the entire customer care value chain, from consulting, building up to the operation of strong and customer-centric service organizations, portfolio. This is not only for the immediate The success of the project, but it is important also for the achievement of the longer-term goals. In his approaches, PIDAS consistently on the own customer care concept. The strategic business areas include consulting, solutions and managed services.

For small businesses, start-ups and medium-sized businesses, a clear market positioning is critical to economic success. For small businesses, start-ups and medium-sized businesses, a clear market positioning is critical to economic success. However, the available resources not with the advertising budgets of major companies are similar. It is accordingly important purposefully and effectively to use the existing budget, so that a return of investment can take place. Make today the available communication channels that make advertising”Although easier, so that advertising reaches also the clients, it needs a clear message, a strategy, and especially time. In addition, it is to navigate shoals, lurking at different points of the communication process. In the one-day seminar, the possibilities of marketing be pointed using case studies vividly and comprehensibly. By small groups the possibility of interactive new ideas for your business to develop. Sindt Consulting provides a detailed overview of marketing strategies and solutions the way to obtain, so that the participants with new ideas, specific implementation opportunities and a clear vision of the seminar. The seminar for small businesses and start-ups takes place on May 6, 2011 in downtown Hamburg, from 9:00 to 17:00. It costs 300 euros plus value added tax. Drinks and a snack are included in the price. Registration at: the Sindt consulting advises on since 2009 small and medium-sized companies with services in the areas of strategy and business development, marketing, public relations and event with a focus on corporate communications. Sindt Consulting offers services from a single source, tailored for your company. Only at the customer’s request and whose budget is crucial. No inflated campaigns, meetings and presentations, simply doing is the motto you test it! Sindt consulting Mendelssohn str. 15f 22761 Hamburg 040-52 90 666 1010 Patrick Sindt