How do they set zone of exclusivity among its franchisees? Normally we use as reference geographical division by postal codes. But in cases where such division is not adapted to a particular case, we use other criteria of greatest dimension. How do they fight unfair competition? As we all know, unfair competition should be pursued by resorting to judicial instance. Unfortunately, when we have done have not found the support that we would have liked given that, in my opinion, our courts are not all sensitive which should in cases where situations of this kind occur. Unfair competition that all leading companies suffer, since these are usually the reference to enable other companies to perform actions of this nature with the aim of weakening them or simply take advantage of its prestige. That is our case.
What causes are those that have stipulated for the possible resolution of a contract? In fact, we could contemplate only the lack of payment and the Declaration of a competition of creditors. While we have it built-in, isn’t usual resolution for breach of the obligation to respect the boundaries of exclusivity or non-observance of the criteria of corporate image and brand. Have they had some cases that have had to call to order on a franchisee for not complying with the contract? It is normal to do so, and especially when as in our case, we formed an organization that relies on the fulfilment of rights and also obligations. Covered in the contract a clause so that an exfranquiciado can not work within the zone of exclusivity in the same activity that has played for at least one year? Of course, demand a minimum year after any resolution regardless of their cause – of no dedication to the activity. But we know that it is very difficult to be able to restrict. In their contracts there an arbitration clause, such as possible resolution of a conflict with the franchisee? For several years, incorporate the clause of submission to arbitration as a formula to settle the disputes, if necessary. What are the regulations regarding your corporate image? We have specific procedures to make our corporate image and brand the banner of our franchisees. Or somebody believes that it isn’t important precisely in a franchise corporate image?